Frequently Asked Questions

Where do you ship?

We currently ship within the United States. Standard delivery is free for the Everyday Pet Hair Remover. See our shipping information for processing and transit estimates.

What comes with the roller?

One white-and-orange hair-removal brush with an ABS plastic body. Bundles and accessories shown in supplier demonstrations are not included.

Can I use it on my pet?

Use it for household cleanup, not directly on your pet. Follow the supplied instructions, test a hidden area first, and avoid delicate fabrics.

How do I track my order?

Your confirmation email links to your order-status page. Tracking appears when available after fulfillment.

Can I change my delivery address?

Contact us promptly with your order number. Changes depend on whether processing or shipping has already started.

How do I get help?

Use our contact form. Include your order number and the email used at checkout for order questions.